Grading Guide

Phone Grading at Phones From Home – Boston, Lincolnshire

At Phones From Home, we grade our second-hand phones using standard industry practices — Grades A through C. We've developed a clear and consistent grading procedure to give our customers confidence in what to expect from each grade.

💡 Please Note: All our phones are fully functional with no missing parts or broken screens. Grading is based purely on the phone’s cosmetic condition — how it looks and feels.

Before grading, every phone is:

• Fully cleaned
• Wiped of all user data
• Inspected using our internal quality checklist
  

Grading Descriptions

Grade A – Excellent Condition

Clearly a used device, but in superb cosmetic condition. The front and rear housing show little to no signs of wear, and there are no cracks present.

“Its owner really loved this item.”

“This device looks almost new.”

Grade B – Good Condition

In overall good condition. The front and rear housing show moderate signs of wear and may have light scratches from daily use. The screen is clear or mostly clear.

“Its owner took good care of this.”

“This phone wasn’t used too heavily.”

Grade C – Fair/Worn Condition

In average to poor cosmetic condition. The front or rear housing may have scratches, cracks, or dull spots from wear. Paint may be worn at the edges or corners. The screen will be intact and fully working, though it may have hairline marks or scratches.

“This phone was well-used, but with a case it’ll still look fine.”