FAQs

We stock a wide range of tech including:

• Mobile Phones
• Tablets & iPads
• Smart Watches
• Headphones
• Games Consoles & VR Equipment

All devices are either brand new (sealed) or pre-owned with transparent grading.

Yes – all our phones are fully unlocked, ready to use with any UK or international network.

A “sealed” device is brand new, factory-packaged, and has never been opened or used.

Yes – every device we sell comes with a 12-month warranty as standard.

Yes, you can! Head to our Sell Your Device page to receive a quick quote and arrange a hassle-free sale.

We accept all major debit and credit cards, plus secure online payment options. Full details are available during checkout.

We dispatch orders quickly – often the same or next working day.
Order before 2pm for free next day delivery via trusted UK couriers, with tracking provided.

Our primary focus is UK delivery, but international posting may be available.
Please contact us directly for availability and pricing.

We offer a 30-day money back guarantee.
If you’re not fully satisfied with your purchase, contact us and we’ll guide you through the return or exchange process.

You can reach us via our Contact Us page.

We’re also active on Instagram, Facebook, YouTube, and Twitter – feel free to drop us a message there too!

Over the past decade, we’ve built trusted relationships with both industry professionals and individual sellers. We’ve also developed a strong reputation across the UK for buying devices directly from the public — giving us access to a constant flow of high-quality stock.

These well-established connections mean we can source top tech at unbeatable prices, and we pass those savings directly on to our customers. Whether brand new or pre-owned, every device is carefully checked and priced to give you the best possible value.

We carry out extremely thorough checks on every device we sell, including blacklist and IMEI checks.

It’s incredibly rare, but in the unlikely event that your phone becomes blacklisted after purchase, we’ll always make it right. You’ll receive a full refund or a replacement — and if we don’t have the same model in stock, we’ll upgrade you to something even better, free of charge.

I’m Wayne Stinger, and I’ve proudly owned and operated Phones From Home since 2017.

What started as a small local business has grown into a trusted UK-wide brand, known for providing high-quality devices, unbeatable value, and genuine customer care. Whether you're buying your next phone or selling your old one, we’re here to make the process simple, safe, and straightforward.